Wholesale Terms & Conditions



To qualify for wholesale purchases, you must have a valid certificate of resale or exemption to support any applicable exemption from taxation, complete the online Wholesale Application Form and process and be approved by Global Teas, LLC.  Global Teas, LLC reserves the right to decline any application for any reason. 


A minimum order of $250 after all discounts is required unless otherwise negotiated. No split cases. 


Refer to the most current published Wholesale Pricelist for minimum order quantities and prices which are subject to change with 30 days notice.  The exception are any errors (e.g. MOQ, price, etc.) found on any published pricelist and online wholesale ordering system at www.globalteas.co, which may be corrected at anytime.  If a wholesale customer's order requires adjustment, a new revised invoice will be issued to customer and any outstanding balance due must be paid in full prior to order fulfillment. 


All orders must be submitted online thorough the wholesale portal on Seller’s website.  When issues exist with the online ordering system and when approved by Global Teas, LLC, orders may be sent to info@globalteas.co or by phone.


Receive a 1% discount off orders (excluding shipping cost) when using ACH bank tranfer.  A 3% service fee will be charged when using all accepted credit cards (VISA, Mastercard and Discover).  Check is also acceptable.  However, shipment occurs after payment including shipping costs is received and paid-in-full, unless otherwise negotiated. Terms can be offered on a case-by-case basis to longstanding customers. Accounts over 30 days may be suspended and charged 2.0% monthly.  Accounts with payment terms who subsequently elect to make payment with a credit card after their account is 15 days past due or longer, will be charged a service fee of 5.00%.


Lead times vary from 10 days to 4 weeks, depending on current inventory, ability to obtain ingredients, placement of order in production queue, order requirements and order size.


Orders usually ship within 2-5 business days once an order has been manufactured, unless it is an out of stock, special order or additional ingredients are required. Report exterior carton damaged within 24 hours.  If customer uses their own shipping service and products are damaged, all claims must be filed through that shipping company.  If customer uses Global Teas, LLC shipping service and products are damaged, all claims will be filed through that shipping company.  Customer is responsible for selecting a shipping method when placing orders through the online wholesale website portal, by email or by phone.  All full pallet orders shipped by a Global Teas, LLC freight forwarder will receive shipping at a fixed cost of $400 per pallet on the East Coast only, to one commercial location with a loading dock and excludes all delivery surcharges, including but not limited to those specified below.  Pallet shipping cost for West Coast destinations are determined once order is placed by customer.  All deliver surcharges are paid by customer and subject to the terms herein.  If you elect to use your own freight forwarder, a specific pick-up time (between 9am – 2pm Monday through Friday) must be provided at least 48 hours in advance to Global Teas, LLC, by both email at info@globalteas.co and by phone at (234) 529-8900, to ensure someone is present at our warehouse to release your shipment since our warehouse is not at our manufacturing facility.  If you would like to take advantage of Global Teas, LLC freight forwarder, you must meet the following requirements:

  • Minimum product order of 100 lbs. (excludes pallet weight of 50 lbs.).
  • Customer shipping charge will be provided upon placement of order and receipt of full shipping address and contact information.
  • Signed letter prior to shipment confirming if the delivery location is residential or commercial address. Residential address surcharge is $75. 
  • Signed letter prior to shipment confirming if a lift gate is required at your delivery location receiving dock. Lift gate surcharge is $200.
  • Payment in full of all shipping costs is required prior to shipment.
  • Any shipping surcharges assessed by Global Teas, LLC freight forwarder at time of delivery must be paid directly to Global Teas, LLC within 3 business days. Any outstanding shipping surcharges not paid in full within 3 business days will result in a late fee of $50 and your account will be frozen for future purchases, until the account is brought current.


Damage to product or shipping error must be reported to Global Teas, LLC within 7 days of delivered receipt. Returns must be arranged within 30 days and received within 45 days.  Perishable goods including, but not limited to teas, ChocolaTea™ and coffees cannot be returned.


Products may not be sold below the Minimum Suggested Retail Price (MSRP), which is subject to change at any time at Global Teas, LLC’S sole discretion.  No online marketplace sales on 3rd party sites such as Amazon, eBay, Craigslist, etc.  We do not offer drop shipping. 


Upon acceptance of this application, Global Teas, LLC grants applicant a non-exclusive, non-transferable, non-sublicensable license to use Global Teas, LLC’s logos, trademarks, images, designs, and trade names in connection with the promotion and sale of Global Teas, LLC’s products.  Global Teas, LLC reserves the right to limit the use of said property if use is not in line with Global Teas, LLC’s guidelines as they determine at their sole discretion. 


You agree to indemnify and hold harmless Global Teas, LLC, its directors, officers, employees, assignees and agents and defend any action brought against the same with respect to any claim, demand, cause of action, debt, or liability to the extent that such action is based upon a claim that: if true, would constitute a breach of these terms; and/or arises out of your negligence and willful misconduct.  


Any and all disputes or legal matters shall be governed by the State of Ohio unless otherwise determined by law. Global Teas, LLC reserves the right to modify these terms and conditions at any time for any reason.